Refund policy

RETURNS & REFUNDS

Due to the perishable nature of our cookies, all sales are final — we do not accept returns or exchanges.

If your order arrives damaged, incorrect, or compromised, you may contact us within 7 days of receiving your package. To be eligible for an order review, you must provide the following:

• A clear photo of the item(s) in question

• A description of the issue

• Your order number or proof of purchase

Please email this information to doughnitcorp@gmail.com within 7 days of delivery. We will assess the claim and notify you of the outcome.

Please note: We do not offer refunds for:

• Personal taste preferences

• Packages marked as “delivered” by the carrier but not received

• Orders with incorrect shipping addresses provided by the customer

• Delays caused by the shipping carrier

We appreciate your understanding and are committed to making things right in the rare event that something goes wrong.